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Create your account, add your business details, log your first event and add your first sale. That's the whole onboarding, and it takes about ten minutes. From there, add stock, staff and integrations as you need them.

Open the Events page and click New event. Pick a date, a venue and a stall. Attach a packing list if you have one. That's it — you can start logging sales against it immediately.

Open an event and tap Sales. Add a sale manually, or open the POS view for tap-to-sell. Cash and card sales are both supported; split-tender is available if a customer pays half and half.

Settings → Team → Invite. Enter their email; they'll get a link to set a password. Choose their role — staff, manager or admin — which controls what they can see and change.

Settings → Integrations → Xero. Sign in with your Xero account and choose which accounts sales and expenses sync to. Reconciliation becomes a two-minute job.

Settings → Integrations → Zapier. Create a Zap in Zapier that catches CartFlow webhooks, paste the URL back into CartFlow, and choose which events (sale.created, expense.created, contract.created) fire. Point the Zap at Hnry for automatic tax.

Menu → Build. Add items with prices and photos. When you're happy, hit Publish. Every business gets a public menu URL and a printable QR code you can stick on the truck.

Open any event, scroll to the Cash-up section. CartFlow shows takings, food cost, wages, fees and net profit automatically. Log costs against the event so the number is honest.

Packing lists → New template. Add items you always take. When creating a new event, apply the template with one tap.

Nothing to configure. If your device loses connection during trading, sales are captured locally and sync when signal returns. Look for the sync banner to confirm everything landed.

Customers → Loyalty. Choose stamp count and reward, publish, and print the QR at your counter. Customers scan and collect stamps in their browser — no app to install.

Every page with a table has an Export CSV button. For a full data export, contact us — we'll send you a machine-readable dump of your entire account.

Settings → Billing. Pick a plan, enter card details on the secure Stripe form, and the upgrade is instant. Downgrading takes effect at the end of your current billing period.

Settings → Billing → Manage subscription. Cancellation is one click and takes effect at the end of the current period. Your data stays available if you re-subscribe.

On the sign-in page, click Forgot password. You'll get an email link within a minute — check spam if it doesn't appear.

Check your device has signal. Force-refresh the app. If the sync banner still shows queued sales, contact support with the number of queued items — we can help resolve without data loss.

Open the event and check the Sales tab in All view — the sale may have posted to the wrong event. If truly missing, contact support with the approximate time; we can restore from event logs.